Office Address
14171 Denise Dr, Westminster, CA 92683
Frequently Asked Questions
Here are some frequently asked questions (FAQs) about eSIM services.
eSIM stands for "embedded SIM" (Subscriber Identity Module). Unlike the physical plastic SIM card you're used to, an eSIM is a small, programmable chip built directly into your smartphone, tablet, or smartwatch. Instead of inserting a physical card, you simply download a digital profile onto this chip. With ixosim mobile, you purchase a plan, receive a QR code or download instructions, and install the eSIM profile onto your device. Once installed, it works just like a regular SIM—connecting you to local networks instantly.
Most newer smartphones support eSIM, but compatibility varies by model and region. Generally, eSIM is supported on: iPhone: XS, XR, and newer (including SE 2020 and later) Google Pixel: 3, 3a, and newer models Samsung Galaxy: S20, S21, S22, S23, Z Fold, Z Flip series and newer iPad: Pro, Air (3rd gen+), and mini (5th gen+) with cellular capability Important: Some phones purchased in certain regions (especially China) may have eSIM hardware disabled. We recommend checking your device settings or visiting our [Compatibility Check Page] to confirm before purchasing an ixosim eSIM plan.
Absolutely! This is one of the biggest advantages of eSIM technology. Modern smartphones support Dual SIM Dual Standby (DSDS) , which means: Your physical SIM card stays active for calls and texts on your regular home number. Your ixosim eSIM provides high-speed mobile data for browsing, maps, and apps. You can even choose which line to use for calls, texts, or data. It's like having two phones in one—without the hassle of swapping cards. Perfect for travelers who want to stay reachable on their home number while enjoying affordable data abroad.
Generally, no. Most eSIM plans offered by ixosim mobile are data-only plans. This means: You get high-speed internet access (4G/LTE/5G) You use apps like WhatsApp, iMessage, Skype, or Facebook Messenger for calls and texts You do not receive a traditional phone number for cellular calls and SMS However, if you need a plan with an actual phone number (for voice calls and traditional SMS), we do offer specific regional plans that include voice capabilities. Check the individual plan details to see what's included. Data-only plans are perfect for: Travelers who use messaging apps, digital nomads needing internet access, and anyone who wants to avoid roaming charges while staying connected online.